Zone Occupancy, Observation & Action Log
Record the people in a zone, missed counts and crowd conditions seen on the ground. Note who ordered an admission change and what happened after it.
A record of counts, observations, control-room instructions and the results of action.
- File formats
- English XLSX · CSV (UTF-8)
- Version
- 2.0
- Editorial review
- 24 Oct 2026
- Use this for
- Define the zone boundary and every access point first. Record reports and actions under the approved operating plan.
When to use it
Define the zone boundary and every access point first. Record reports and actions under the approved operating plan.
Example counts are fictional observations, not safe capacities or admission limits. Evaluate count uncertainty together with physical conditions.
Start with the guide: Event Occupancy and Crowd Density ManagementFill in the template step by step
When to use it
Use for zone reports from opening until everyone has left.
What to have ready
- Zone and access-point map
- Approved crowd operations plan
- Electronic and manual count records
- Control-room radio assignments
Define the boundary, all access points and the initial count.
Record entry and exit totals for the same time as the observation.
Mark missed counts, duplicates and estimates and report them to control.
Recheck the same location after acting. Record when the decision was made to keep or end the measure.
Worked example
Fictional example, not an actual event or supplier record
Eight columns · scroll horizontally to view the complete worked example.
| Zone ID and area counted | Time of count and observation | Estimated occupancy and calculation | Missed counts, times and errors | Observed conditions and location | Reporter and person deciding | Instruction, person acting and time | Recheck result and unresolved items |
|---|---|---|---|---|---|---|---|
| Z1 / hall interior, E1/E2 | 2026-11-09 10:00 | Opening 120 + 46 entries − 18 exits = 148 / COUNT-Z1-v1 | Both gates counted at the same time; side door confirmed closed | People moving past E2; no items stored in route / P-Z1-01 | Counter Jeong → control-room lead Han | 10:02 instructed to continue; next record 10:10 / Han | 10:10 recount: 151; no observed concern |
| Z1 / E2 counter replacement | 2026-11-09 10:20 | Display shows 162, but E2 exits were not counted 10:16–10:18 | Missing count recorded as unknown, not estimated / GAP02 | E1 queue approaching the crossing route / observation O03 | Counter Jeong and observer Lee → control-room lead Han | 10:21 ordered inflow adjustment under CROWD-v3; entrance operator Park acted | 10:25 crossing clear again; total remains provisional until checked |
| Z1 / reconciliation after gap | 2026-11-09 10:30 | Separate check counted 155 / REC-Z1-v2; earlier gap kept in record | 10:16–10:18 records were not filled in retrospectively | People moving through E1/E2 / O04 | Count lead Jeong → control-room lead Han | 10:32 control ended the inflow restriction; Park confirmed receipt | 10:40 conditions unchanged; added a manual counter during equipment replacement / CROWD-v4 |
Blank template preview
This preview shows a few rows. The downloaded file contains 24 prepared rows.
Eight columns · scroll horizontally to view the complete blank worksheet.
| Zone ID and area counted | Time of count and observation | Estimated occupancy and calculation | Missed counts, times and errors | Observed conditions and location | Reporter and person deciding | Instruction, person acting and time | Recheck result and unresolved items |
|---|---|---|---|---|---|---|---|
| — | — | — | — | — | — | — | — |
| — | — | — | — | — | — | — | — |
| — | — | — | — | — | — | — | — |
Sources used to develop this template
EVENTODIT created this template using the working methods described in the public sources below. It is not an official form and has not been reviewed or approved by those organisations.
- HSE · Assess crowd safety risks and identify hazards
Adapted zone-specific observation of routes and crowd conditions rather than treating a headcount as a safety decision.
- HSE · Put crowd controls in place
Adapted separate observation of arrival, circulation and departure, including pedestrian and vehicle conflicts.