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Ideas & Inspiration

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These articles analyse public records, announced plans and published operating rules. Case context and editorial lessons are shown separately. Generated illustrations do not document the event or establish its results.

Terms used in the case studies
Separate operations and measurement (Decoupling)
Keep different queues, permissions or reporting units separate.
Changeover (Turnaround)
The time and work needed to prepare for the next session or user.
Continuity
Keep essential operations working, or restore them after a disruption.
Approval (Sign-off)
Record who approved a defined scope and its conditions.
Permission
Identify the consent required and what it allows.
Transition
Check responsibilities and information when moving between stages.

62 resources

Newest publications · enter a keyword for relevance
Case study No. 098
Published Updated
Public-source case studyPerformanceSouth AfricaReference year 2026

Generated illustration · not a photograph of the event

Case context An outdoor performance of Red Bull Symphonic 2026 in South Africa.

Red Bull Symphonic brought house music and an orchestra together outdoors

Practical interpretation

On 13 and 14 June 2026, Red Bull Symphonic held performances in an outdoor space at Montecasino in South Africa. House music and an orchestra played together. As the approach to bringing music together changed, so did the criteria for choosing the venue.

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Case study No. 097
Published Updated
Public-source case studyFestivalPerformanceNorwayReference year 2026

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Case context A 2026 swimming pool performance at Norway’s Borealis music festival.

Borealis Created a Performance to Listen to While Immersed in Water

Practical interpretation

On 15 March 2026, Borealis presented Paragorgia at the Nordnes Sjøbad swimming pool in Bergen, Norway. Instead of sitting in auditorium seats, the audience immersed themselves in the pool and listened while watching the musicians performing at its edge.

Borealis, Paragorgia work description · 4 sources

Editorial review

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Case study No. 096
Published Updated
Public-source case studySportAustraliaReference year 2023

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Case context The 2026 Commonwealth Games, which the Australian state of Victoria planned to host before cancelling.

Victoria cancelled the 2026 Commonwealth Games, but questions about cost comparisons remain

Practical interpretation

On 18 July 2023, the government of the Australian state of Victoria announced that it would not host the 2026 Commonwealth Games. The government said hosting costs would exceed AUD 6 billion. This was an estimate presented by the government at the time, not money actually spent.

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Case study No. 095
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Public-source case studyFestivalPerformanceUnited KingdomReference year 2025

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Case context The Greenbelt festival held at Boughton in the UK in 2025. It brings together the arts, social issues, and faith.

Greenbelt 2025 reworked its stages and spaces into new groupings as costs rose

Practical interpretation

The UK outdoor festival Greenbelt announced a new plan for its spaces in March 2025 in response to rising production costs. The plan was to alternate the use of two music stages and combine two partner spaces into one. However, the public materials do not establish how much was actually saved.

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Case study No. 094
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Public-source case studySportJapanReference year 2025

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Case context Changes to road-event start times and spectator-shelter guidance at the World Athletics Championships in Tokyo, Japan, in September 2025.

Tokyo’s World Athletics Championships moved road starts 30 minutes earlier and retained exceptions for some shelters

Practical interpretation

On 11 September 2025, the Tokyo World Athletics Championships organising committee announced that road-event starts on the first three days would move from 8 am to 7:30 am. Start times for events inside the stadium remained unchanged. Spectator shelters along the marathon course were also to open in line with the revised time, but two retained an exception with 9 am openings.

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Case study No. 093
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Public-source case studyFestivalPerformanceDenmarkReference year 2025

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Case context The way Denmark’s Roskilde Festival 2025 managed its money.

Roskilde managed its remaining funds by purpose

Practical interpretation

Denmark’s Roskilde Festival said it would use approximately 15.4 million Danish kroner (DKK) left over from the 2025 festival for children and young people. The same report also includes money spent preparing the next festival and investment items. These funds have different permitted uses, so they need to be examined separately.

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Case study No. 092
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Public-source case studyFestivalCommunity & experienceUnited KingdomReference year 2025

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Case context Pint of Science 2025, a science event in Exeter, United Kingdom. It took place in local pubs and hotel bars.

Pint of Science 2025 in Exeter turned research into pub conversations

Practical interpretation

Research presentations took place at three venues in Exeter, United Kingdom, on 19–21 May 2025. Bootlegger, City Gate Hotel and White Hart Hotel each hosted three talks every evening, making 27 talks in total. Audiences listened to researchers, asked questions and, in some cases, tried actual equipment themselves.

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Case study No. 091
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Public-source case studySportPerformanceFranceReference year 2024

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Case context The opening ceremony on the Seine in Paris on 26 July 2024.

Paris 2024 divided riverside viewing places into separate allocations

Practical interpretation

The opening ceremony of the Paris 2024 Olympic Games took place along the Seine. The initial plan was for 600,000 people to be able to watch. In March 2024, the plan became more specific: 104,000 paid tickets for the lower quays and free viewing by invitation for 222,000 people on the upper quays, a total of 326,000. The ceremony took place on 26 July, and the International Olympic Committee (IOC) reported that about 320,000 people watched in person.

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Case study No. 090
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Public-source case studySportSingaporeReference year 2023

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Case context Singapore Grand Prix, 15–17 September 2023. A case in which redevelopment made the Bay Grandstand unavailable, leading to changes to the circuit and viewing arrangements.

The Singapore GP changed how people watched when construction made a grandstand unavailable

Practical interpretation

For the 2023 Singapore Grand Prix, redevelopment of The Float made the Bay Grandstand unavailable. The organisers therefore changed both the circuit and the viewing arrangements. New grandstands and additional ticket options partly replaced the lost capacity, but the organisers did not claim to have restored the previous scale in full.

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Case study No. 089
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Public-source case studySportUnited KingdomReference year 2026

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Case context The Glasgow Commonwealth Games (2026), Scotland, United Kingdom. This article covers the decision deadline, conditional agreement and official host confirmation in 2024, and the conclusion of the Games in 2026.

Glasgow 2026 first set a date to stop if support did not arrive

Practical interpretation

In August 2024, the Commonwealth Games Scotland (CGS) Board set 17 September as the deadline for receiving letters of government support. Without them, it would withdraw from hosting the 2026 Games. Even after the government announced its support, the organiser’s agreement and the international federation’s confirmation of the host proceeded through several stages involving legal agreements.

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Case study No. 088
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Public-source case studyFestivalUnited StatesReference year 2026

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Case context The City of Santa Fe Springs’ float in the 2026 Rose Parade in California, United States. This article covers contract and design discussions in 2025 and participation in the event in Pasadena on 1 January 2026.

Santa Fe Springs separated contract approval from design decisions for its float

Practical interpretation

Explain stakeholders' participation and approval authority, and identify the decision needed before the next task.

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Case study No. 087
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Public-source case studyConferenceCzechiaReference year 2026

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Case context Open Source Summit Europe 2026, Prague, Czech Republic, held on 7–9 October. Free on-site childcare for children aged 12 and under was announced, with childcare applications closing on 4 September. Actual childcare usage was not verified.

Open Source Summit Europe announced free childcare for professional attendees

Practical interpretation

Distinguish interest in attending from the conditions that make attendance possible, and assess available support alongside the programme.

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Case study No. 086
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Public-source case studyFestivalUnited Kingdom

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Case context Edinburgh’s year-round festivals, Scotland. This article examines the impact study published in June 2026, keeping the 2025 audience survey separate from the 2018–2023 PlaCE programme evidence.

Edinburgh looked beyond audience numbers for evidence of festival success

Practical interpretation

Distinguish evidence of attendance, audience experience and community engagement, and define success before delivery.

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Case study No. 085
Published Updated
Public-source case studyFestivalCommunity & experienceUnited Kingdom

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Case context Open House London, London, United Kingdom, began in 1992. The 2026 festival was announced for 12–20 September. The published curatorial criteria were checked on 31 October 2026.

Open House London made doors that are normally closed the reason for the event

Practical interpretation

Identify otherwise scarce access and conversation to set priorities for the event format and preparation costs.

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Case study No. 084
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Public-source case studyFestivalSpainReference year 2026

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Case context Festival•B 2026 · Barcelona, Spain · listed event dates 17–19 September and refund applications 22 September–2 October; application window closed

The last checkpoint for prepaid wristbands is the refund

Practical interpretation

Compare unused-credit refund routes and post-event support costs before adopting prepaid payments.

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Case study No. 083
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Public-source case studyFestivalExhibition & fairAustriaReference year 2026

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Case context Vienna Design Week 2026, Passionswege: SEILE; Festival Headquarters, Vienna, Austria; listed for 25 September–4 October 2026

Vienna Design Week’s 〈SEILE〉 turns rope into sculptures where visitors can linger

Practical interpretation

Define the shared question and type of public outcome in an experimental production commission.

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Case study No. 082
Published Updated
Public-source case studyVenue & ongoing programmeFrance

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Case context Welcome to the Louvre · Paris, France · standing paid guided-tour information checked on 28 October 2026

Louvre guided tours: distinguishing the webpage language from each session’s spoken language

Practical interpretation

Explain each tour’s spoken language in line with its departure and assigned guide.

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Case study No. 081
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Public-source case studyFestivalReference year 2026

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Case context The 43rd BISFF’s final volunteer-selection and activity notice for 2026

"I was accepted, but to a different team?"… Reassignment and mutual sign-off for volunteers at the Busan International Short Film Festival

Practical interpretation

Reconfirm workable participation when an assignment differs from the applicant’s preference.

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Case study No. 080
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Public-source case studyOtherReference year 2026

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Case context AGD2026 Fellowship Review Course · published arrangements for a course scheduled on 24–25 June 2026

"We sent the PDF, so people can just read it on site, right?"… What an AGD course shows about infrastructure controls for electronic materials

Practical interpretation

Explain advance preparation and room facilities together so participants can use electronic materials on site.

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Case study No. 079
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Public-source case studyPerformanceReference year 2026

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Case context ACC’s May 2026 listings for Heundeulheundeul Uju and its associated preparatory workshop

"You invited us to play before the show, so why only accept children who can walk?"… Decoupling eligibility for a pre-show workshop and handing over information at an ACC performance for infants

Practical interpretation

Distinguish the audience and purpose of a preparatory activity from those of the performance.

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Case study No. 073
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Public-source case studySportUnited KingdomReference year 2025

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Case context Wimbledon 2025, London, 30 June–13 July; ticket-return and resale arrangements in the historical visitor guides

"What happens if an empty seat is resold while its holder is away?"… Wimbledon and the operations behind returned-seat resale

Practical interpretation

Explain temporary absence, official return, virtual queue and actual purchase as distinct states.

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Case study No. 072
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Public-source case studyCommunity & experienceReference year 2026

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Case context 2026 urban horse-riding programme, beside Dongcheon Stream beneath the Space Bridge at Suncheon Bay National Garden; advertised for 11, 12, 18 and 19 April

"A hundred visitors are waiting, and the horse needs a break?"… Planning biological rest in Suncheon’s urban riding programme

Practical interpretation

Connect operating and break times and specialist suspension decisions to registration and visitor information.

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Case study No. 071
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Public-source case studyVenue & ongoing programmeReference year 2026

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Case context Autumn 2026 Saenggwabang, Gyeongbokgung Palace, Seoul; advertised for 2 September–26 October, whose scheduled period had ended by 27 October

"I won the draw, so why must I compete for the remaining tickets?"… Saenggwabang and the distinction between winning and booking

Practical interpretation

Describe the conditions at each stage: winning an opportunity, choosing a session, confirming payment and selling remaining seats.

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Case study No. 070
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Public-source case studyCommunity & experienceVenue & ongoing programmeMalaysiaReference year 2025

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Case context LEGOLAND Malaysia’s 2025 Brick-tacular Holidays launch and global LEGO Build to Give 2025 conditions / reported on-site activity distinguished from a donation commitment

"Building with bricks does not immediately make a donation"… What LEGO’s campaign shows about measuring participation-linked giving

Practical interpretation

Explain participation and donations using the appropriate unit, reporting date and confirming party for each stage.

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Case study No. 069
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Public-source case studyFestivalReference year 2025

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Case context Glastonbury Festival 2025 £6 offering and menu-board identification / review of a historical pre-event notice

"What happens when every menu price is controlled to prevent overcharging?"… Glastonbury and the decoupling of festival F&B pricing

Practical interpretation

Connect the common-price menu, signs and sold-out information with each trader’s operating conditions.

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Case study No. 063
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Public-source case studyConferenceUnited StatesReference year 2026

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Case context PyCon US 2026, Long Beach, main conference scheduled for 15–17 May; historical programme guidance

"Five-minute talks, but only eight speakers in an hour?"… PyCon and the operational control behind lightning talks

Practical interpretation

Set the duration, preparation requirements and on-site selection notices for short talks.

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Case study No. 062
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Public-source case studyConferenceGermanyReference year 2026

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Case context PyCon DE & PyData 2026, Darmstadt, main conference scheduled for 14–16 April; historical talk and tutorial guidance

"Everyone in the room heard it, but the livestream has no question audio"… PyCon and the control of hybrid Q&A

Practical interpretation

Set the chair’s question-reading role and support for submitting questions.

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Case study No. 061
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Public-source case studyVenue & ongoing programmeReference year 2026

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Case context National Theater of Korea Performing Arts Museum performance-kit programme, 14 September–17 December 2026; waiting list only when checked

"The assumption that sending a box is enough to stage a performance"… The National Theater of Korea’s performance kits and the logistics and responsibilities of remote programmes

Practical interpretation

Bundle materials and advance guidance so another institution can prepare a performance.

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Case study No. 060
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Public-source case studyPerformanceSingaporeReference year 2018

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Case context Shakespeare’s Globe Audience Choice, 2018 touring report and advertised Singapore performances on 22 September

“What if the audience asks for anything?”… Globe’s tour and back-end control of audience-choice programmes

Practical interpretation

Define the audience’s choice and the repertoire the company must prepare.

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Case study No. 059
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Public-source case studyExhibition & fair

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Case context RHS Chelsea Flower Show, London: 2026 exhibitor account alongside 2027 planned visitor arrangements

“Why are you removing the pots while the exhibition is still open?”… Chelsea Flower Show and back-end control of closing sell-offs

Practical interpretation

Set when display items may become sale stock and how buyers can remove them.

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Case study No. 053
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Public-source case studyVenue & ongoing programmeReference year 2025

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Case context Kim Da-yeon’s tea bowl and whisk holder workshop, 15–16 November 2025, 1–4pm each day; collection advertised about a month later after firing

“The experience booth has been dismantled, but visitors’ work is still in the kiln”… Post-production logistics and tracking, through Yeoju’s pottery workshop

Practical interpretation

Plan the production, storage, contact and collection work that follows a craft activity.

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Case study No. 052
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Public-source case studyFestivalPerformanceItalyReference year 2026

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Case context Call for the 19–31 May 2026 festival; applications are now closed

The cold invoice hidden behind “We give you 70% of the revenue”… Torino Fringe and the pitfalls of revenue-share (RS) contracts

Practical interpretation

Explain the share, deductions, run and company costs together.

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Case study No. 051
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Public-source case studyExhibition & fairReference year 2027

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Case context NAMM 2027 planned exhibit dates: 28–30 January 2027; current official policy review

“Booths are expensive. Can’t I meet buyers in the hotel lobby?”… NAMM and the manual for controlling suitcasing

Practical interpretation

Align the commercial activities and locations promised to exhibitors.

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Case study No. 050
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Public-source case studyVenue & ongoing programme

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Case context Independent making and artist-led classes at MAKIVE; not a new opening report or an on-site visit

Self-directed making and equipment use at Korea JobWorld MAKIVE

Practical interpretation

Define participants’ material and project choices, alongside equipment access and assistance.

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Case study No. 049
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Public-source case studySportReference year 2026

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Case context Sapporo, 30 August 2026; announced starts 08:30/08:45 and shared finish closure 14:45

“Starting 15 minutes later does not mean the checkpoints close 15 minutes later”… Hokkaido Marathon and the art of cut-off control

Practical interpretation

Explain each group’s result clock alongside shared checkpoint closing times.

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Case study No. 043
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Public-source case studyVenue & ongoing programmeUnited Kingdom

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Case context Southbank Centre, UK — ongoing guidance reviewed within the scope of official operating information

Southbank Centre: auditorium bag restrictions, cloakroom storage and collection

Practical interpretation

Ask the cloakroom supervisor which items can be accepted and when collection closes before informing audiences.

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Case study No. 042
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Public-source case studyFestivalPerformanceReference year 2026

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Case context Laughing Horse Free Festival, Edinburgh, 6–30 August 2026 — reviewed within official operating guidance

"Sold out in advance, yet half the seats are empty?"… No-show release rules for free admission, through the Free Festival

Practical interpretation

Set when booking priority ends, then have door staff confirm actual space before admitting walk-ins.

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Case study No. 041
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Public-source case studyPerformanceReference year 2024

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Case context Korea National University of Arts School of Drama Frankenstein production, CJ Towol Theater, 24–28 April 2024 — official operating guidance reviewed

"Swapping the entire audience at intermission?"… The Back-end Turnaround behind staging that moves its audience

Practical interpretation

Explain individual exit rules separately from the seating exchange, and reopen the new area after stage readiness is confirmed.

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Case study No. 040
Published Updated
Public-source case studyVenue & ongoing programme

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Case context Natural History Museum Dawnosaurs, London — reviewed within official ongoing programme guidance

"The quiet exhibition ends at 10am"… A Barrier-free session Transition protocol, through Dawnosaurs

Practical interpretation

Confirm adjusted effects and remaining noise, then tell families what changes when general admission begins.

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Case study No. 039
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Public-source case studyExhibition & fairJapanReference year 2025

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Case context CEATEC 2025, Makuhari Messe, 14–17 October 2025 — reviewed within official operating information

"Why must I turn it down when I have not exceeded 80dB?"… An exhibition-booth Audio control manual, through CEATEC

Practical interpretation

Have the audio lead measure at the agreed position and record investigation, adjustments and rechecks after complaints.

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Case study No. 037
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Public-source case studyFestivalReference year 2026

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Case context Public operating plan for the 2026 Vancouver FIFA Fan Festival reviewed; actual donation results unconfirmed

Does sending leftover food complete a donation?… The Back-end logistics of Food Rescue, through Vancouver’s Fan Festival

Practical interpretation

Confirm products and times with the receiver, then record storage, transport and actual receipt with the donor and carrier.

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Case study No. 036
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Public-source case studyConferenceReference year 2027

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Case context SXSW EDU 2027, Austin, scheduled 13–16 March 2027; call/voting closed and some sessions announced

"Why the top-voted session did not reach the stage"… The art of programming an open Call for Papers, through SXSW EDU

Practical interpretation

Reviewers compare submitted evidence, staff check programme gaps and production receives speaker and material-use conditions.

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Case study No. 034
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Public-source case studyExhibition & fairUnited StatesReference year 2026

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Case context RE+ 2026, LVCC, scheduled 17–19 November 2026; reviewed 23 October 2026

Why freight cannot simply be sent straight to the venue… Two-track exhibition move-in logistics through RE+

Practical interpretation

Confirm each consignment’s route, address and check-in window, then check what the local build team actually received.

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Case study No. 032
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Public-source case studyExhibition & fair

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Case context IMEX America operating model reviewed; official site has changed to the next event, 28–30 September 2027

Why meeting rooms stay empty even when flights and hotels are provided… Pitfalls and solutions in Hosted Buyer matching design

Practical interpretation

Give buyers information to choose suitable counterparts, notify both sides of changes and confirm attendance separately.

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Case study No. 029
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Public-source case studyFestivalUnited StatesReference year 2026

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Case context Burning Man 2026 shooting and consent policies reviewed; not an assessment of on-site enforcement

Burning Man photography: consent to take a photo and permission to publish

Practical interpretation

Photographers pass agreed uses with each image; publicity staff check that the proposed publication is covered.

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Case study No. 027
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Public-source case studyConferenceReference year 2026

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Case context GVF 2026, Paris, announced 19–23 October; session scheduled 22 October 11:00–12:30 local time, execution results unconfirmed

GVF 2026 Human Library: small-group conversations and transitions between rounds

Practical interpretation

Choose whether audiences or storytellers move and test movement, seating and rest in the actual layout.

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Case study No. 025
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Public-source case studyFestivalExhibition & fairIrelandReference year 2026

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Case context Baboró scheduled 9–18 October 2026; tactile tours advertised 18 October, now past; venue exhibition listed 10–25 October, actual tour results unconfirmed

"Permission to touch does not mean touching any way you like"… Touch Permission and handover protocols for Tactile Tours

Practical interpretation

The display manager confirms handling permissions; guides test explanation, movement and checks before setting session length and capacity.

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Case study No. 023
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Public-source case studyFestivalExhibition & fairNetherlandsReference year 2026

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Case context DDW 2026 Polestar Design Rides, Eindhoven, Netherlands, 17–25 October 2026; ongoing at article reference time

"Call an event shuttle like a taxi?"… The back-end risks of On-demand Transport, through DDW

Practical interpretation

Combine stop and phone requests, assign a vehicle and confirm boarding alongside the agreed last-call conditions.

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Case study No. 021
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Public-source case studyExhibition & fairConferenceReference year 2026

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Case context New York Comic Con 2026, Javits Center, New York, held 8–11 October 2026

"Visitors do not teleport"… The art of designing Transit Time between sessions, through New York Comic Con

Practical interpretation

Walk the route from the preceding session to the next assembly before deciding which reservations can be combined.

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Case study No. 019
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Public-source case studyExhibition & fairReference year 2026

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Case context Frieze London 2026 commission Production, Regent’s Park public toilets, London, 14–18 October 2026

Temporary restroom facilities and operating conditions: a Frieze London case analysis

Practical interpretation

Confirm that people declining the artwork can still use the facility, then agree cleaning, inspection and removal duties.

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Case study No. 018
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Public-source case studyExhibition & fairSpainReference year 2026

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Case context San Diego Comic-Con Málaga Cospital, FYCMA, Málaga, held 1–4 October 2026

"Order a repair station as one package? A single needle can bring the event to a halt"… Running on-site support facilities through Comic-Con’s Cospital

Practical interpretation

Check access for large costumes and define the repairs technicians can accept and when work must stop.

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Case study No. 016
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Public-source case studyFestivalReference year 2026

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Case context Melbourne Fringe Dhandha / Campfire, Fed Square western terrace, 29 September–18 October 2026

"A rest area by day, a performance venue by night"… The art of the spatial Transition connecting one place and two timelines

Practical interpretation

Daytime and evening teams agree when seating, information and sound change, then confirm readiness together.

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Case study No. 012
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Public-source case studyExhibition & fairVenue & ongoing programmeAustraliaReference year 2026

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Case context The House of Floating Flowers · Ingham, Queensland, Australia · Friday–Sunday openings 25 September–11 October 2026 / Seoul Hanok Week · planned for 2–11 October

"Before falling for the atmosphere, measure the shoe rack"… Managing the hidden risks of exhibitions in residential and cultural spaces

Practical interpretation

Survey where visitors will stay and enter, and agree impacts on residents and opening times across the route.

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Case study No. 011
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Public-source case studyExhibition & fairFestivalGermanyReference year 2026

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Case context Shin Ramyun Bunsik The Factory · unveiled June 2026 / Genius Loci Weimar · Weimar, Germany · official programme 11–13 September 2026

"The photograph is taken, but when do I get the result?"… A participatory programme ends with receipt, not input

Practical interpretation

Match the pace of selection, photography, printing and packing, and test how to finish when a result is not received.

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Case study No. 010
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Public-source case studyFestivalExhibition & fairReference year 2026

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Case context Hangang Family Festival 2026 · Gwangnaru and Jamwon Hangang Parks / Our Parlour, London Design Festival · London · 12–20 September 2026

"Does putting down sofas make it a rest area?"… Design audience behaviour before counting seats when planning a lounge

Practical interpretation

Choose seats and space around visitor activities, then assign someone to reset equipment after use.

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Case study No. 009
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Public-source case studyFestivalExhibition & fairNetherlands

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Case context Reporting on washing after Yangpyeong Galsan Nuri Spring Festival and returns at Incheon Pentaport 2024 / Royal Jaarbeurs standard-stand transition announced for 1 January 2026

"Write ‘eco-friendly festival’; read ‘a warehouse-cost bomb’"… Calculate the post-collection turnaround for reusable tableware and modular stands

Practical interpretation

Assign where and by whom returned items are cleaned, repaired and stored, then confirm readiness for the next use.

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Case study No. 008
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Public-source case studyFestivalReference year 2026

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Case context Seoul Light Hangang Bitseom Festival · Nodeul Island area · 2–11 October 2026 / Nuit Blanche Toronto · announced for 7pm on 3 October to 7am on 4 October

"Lights off, time to go home? Who takes responsibility for the visitors left behind?"… A night festival’s ending begins by working backwards from the last departure

Practical interpretation

Check the walk and queue for final transport before setting viewing cutoffs and the end of lighting and staffing.

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Case study No. 007
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Public-source case studyExhibition & fairPerformanceHong KongReference year 2026

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Case context U+ Everyday Extraordinary participatory art space · relaunched 16 September 2026 / City Reverie, Hong Kong · digital exhibition 2–22 October and performance planned for 8 October

"Changing the stage through audience reactions? Do not buy equipment first"… Interactive content succeeds or fails through its input–output rule set

Practical interpretation

Specify the visitor’s input and when the result arrives, then test consent, storage and completion after failure.

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Case study No. 006
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Public-source case studyPerformanceFestivalReference year 2026

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Case context Korean Folk Village headphone dance programme · festival announced for 12 September–15 November 2026 / Natural History Museum, London · general Hintze Hall Silent Disco introduction

"Just rent the headphones? That is half a quotation"… Calculate the issue, return, disinfection and charging turnaround for a silent disco

Practical interpretation

Test whether headsets can be turned around for the next session and whether emergency messages reach people without them.

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Case study No. 005
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Public-source case studyExhibition & fairReference year 2026

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Case context 2026 Financial Sector Joint Recruitment Fair · DDP, Seoul · QR queue guidance for walk-in consultations on 20 August; some companies could use physical queues.

QR queue calls: a five-minute return recommendation and what event teams should check

Practical interpretation

Check how far waiting visitors can travel and return, and give booths and support staff the same missed-call rules.

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Case study No. 004
Published Updated
Public-source case studyFestivalExhibition & fairEstoniaReference year 2026

Generated illustration · not a photograph of the event

Case context Seoul Design Week 2026 · DDP and five Seoul districts · announced for 14–25 October / Tallinn Design Festival · 28 September–4 October

An event that only puts pins on a map will fail… For a festival spread across 150 venues, design time to visit and travel instead of listing addresses

Practical interpretation

Collect opening and booking conditions, walk between entrances and recommend a route visitors can complete.

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Case study No. 003
Published Updated
Public-source case studyOtherReference year 2026

Generated illustration · not a photograph of the event

Case context Seoul Forest night ecology programme · sessions announced for 7 and 14 October 2026 / The Art of Sound · Wapping Hydraulic Power Station, London · 11–15 September 2026

"When sound is the programme, define the 'listening environment' before the equipment specifications"

Practical interpretation

Define the listening objective, then use background-noise, route and room checks to specify equipment and acceptance.

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